Code or Email Invalid
"The email or code you entered appears to be incorrect.
Please verify that both fields are entered correctly and that the Access Code capitalization is exactly as provided."
Common Questions & Errors
Instructions - The form field requirements
The email address for this form is the account that you are currently logged into. It should be entered as shown above the form. The Team Access Code is a code that your teams admin was given during the creation of the membership, it should also be entered exactly as provided.
Question - Where is my Team Access Code
This code was given to your teams admin upon membership creation for your teams licence. You will need to contact your team admin (the account that manages the Team Membership) to obtain the Team Access Code.
Common Errors
Capitalisation mismatch, spelling mistakes, incorred code format.